Refund Policy
Our Refund Policy
Learn how we handle your personal information and ensure your privacy and data security on our platform.
Last Updated on March, 3, 2025
Introduction
At Inovense Agency (“we,” “our,” “us”), we strive to provide high-quality digital services to our clients. This Refund Policy outlines the conditions under which refunds may be issued for our services.
This policy applies to all digital marketing and related services provided by Inovense Agency.
Eligibility for Refunds
Refunds may be considered under the following conditions:
If services were not delivered as agreed upon in the service contract
If there is a significant delay in service delivery due to our fault
If a technical issue caused by us prevents the completion of services
Non-Refundable Situations Refunds will not be issued in the following cases:
Client changes their mind after the commencement of services
Client fails to provide necessary information or approvals on time
Services are completed as per the agreed scope and contract
Refund Proces
To request a refund, please contact us at info@inovense.com with the details of your request. We will review your request and respond within 3 days. Approved refunds will be processed within 7 days.
Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@inovense.com